Privacy Policy

Who we are

ClipSonar is a product operated by SYLQ LABS PRIVATE LIMITED (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and share information when you use ClipSonar websites, apps, and related services (the “Services”).

Questions? Email support@clipsonar.com.

Information we collect

• Account information such as name, email, and authentication details when you sign up.
• Billing information processed by our payment providers when you subscribe.
• Usage data such as pages visited, product actions, device and browser info, and approximate location.
• Content you submit including Instagram and TikTok creator links, clip URLs, and other inputs you provide.
• Public social data from Instagram, TikTok, and related sources that you ask ClipSonar to analyze on your behalf.

How we use information

• Provide, operate, and improve ClipSonar analysis, playbooks, and product features
• Authenticate accounts, process subscriptions, and prevent fraud or abuse
• Communicate about product updates, support, and service-related notices
• Comply with legal obligations and enforce our Terms of Use

Sharing

We do not sell your personal information. We may share information with trusted processors that help us run the Services (hosting, analytics, payments, authentication, email), when required by law, or as part of a corporate transaction. Those processors may only use the data to provide services to us.

Retention and security

We retain information for as long as needed to provide the Services, meet legal requirements, resolve disputes, and enforce agreements. We use reasonable technical and organizational measures to protect data, but no method of transmission or storage is fully secure.

Your choices

You may request access, correction, or deletion of your account data by contacting support@clipsonar.com. You can also stop using the Services and cancel your subscription according to your plan settings.

Children

ClipSonar is intended for users 18 years or older. We do not knowingly collect personal information from children under 18.

Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Services after an update means you accept the revised policy.

Contact

SYLQ LABS PRIVATE LIMITED
Om Chambers, 648/A, 4th Floor, Binnamangala 1st Stage, Indiranagar
Bangalore, Karnataka 560038, India
support@clipsonar.com